Description
St Austell Carpet Care and Stone is a small family business that’s has been established for more than 13 years.
We offer professional carpet cleaning, upholstery cleaning and hard floor services to homes and businesses throughout Cornwall. Our mission is simple; we pride ourselves in our work and try to ensure that our customers receive a first class premier service every time.
We offer the following services from the Lizard to Truro, and everywhere in between:
- Carpet Cleaning
- Upholstery Cleaning
- Commercial Carpet Cleaning
- Leather Cleaning and Protection
- Hard Floor Restoration, Specialist Stone Cleaning & Sealing
- Patio and Granite Treatments
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FREE Survey without Obligation
It is our commitment at SACCAS to only use naturally bio-degradable and green products to be considerate to the environment and give you the first-rate service your home and business deserves. We are also NCCA Accredited for your peace of mind.
We endeavour only to use products sourced in our cleaning methods, that have the least impact on the environment and to your carpets and furnishings.
Carpet 7-point process
1. Free Survey
This is carried out on all carpets that will be potentially cleaned. This is for fibre identification, to check for existing damage, potential problems and in some cases, cleaning limitations. The results will be fully discussed with the customer before any work is carried out.
2. Pre-Clean Vacuuming
Around 80-85% of soiling in carpets is dry particulate dust/grit type soiling. The first important stage of all cleaning processes is to remove as much dry soiling as possible before wetting the carpet. All carpets are pre-vacuumed with a heavy-duty commercial grade vacuum cleaner.
3. Spotting & Pre-Spray
Some carpets may have spots and stains that need separate attention before the carpet is pre-sprayed. After these have been treated the carpet will be pre-sprayed with a product appropriate to the soiling and fibre type.
4. Agitation
Done by a machine, this is used to open the carpet pile and works the cleaning solution into the carpet fibres allowing it to work on the deeper down soils and preparing the carpet for rinse extraction. Agitation is a very important part of the cleaning process and commonly skipped by some cleaning companies.
5. Rinse extraction
Fresh water is jetted into the carpet at over 250 PSI. The extraction wand then passes over the carpets extracting the water, eco-solution and soiling out of your carpets into our cleaning system. This leaves your carpets smelling fresh, clean and free from any cleaning solutions.
6. Drying
Our extraction equipment will typically leave your carpets touch dry within a few hours, but as part of the service and for extra convenience, we use our air movers which will help dry the carpets fast if required.
7. Final groom and run through
Carpets are groomed if required and then we’ll run through the finishing details and ask you to check your happy and then it’s time to say goodbye.
Dry-Treat STAIN-PROOF® is The World’s Leading Impregnating natural stone sealant.
SACCAS are proud to be able to offer longevity and warranted protection for all your natural stone, pavers and grout.
STAIN-PROOF® Premium Impregnating Sealer, formerly known as Dry-Treat STAIN-PROOF Original™ is an impregnating, invisible and breathable sealer that provides premium long-term protection for natural stone, tiles, pavers, concrete, brick and grout from water and oil-based stains and damage caused by water and dissolved salts.
Treated indoor and outdoor surfaces become easier to clean and keep looking great for longer.
Durability for STAIN-PROOF®
A 15-YEAR PERFORMANCE WARRANTY is offered when the product applied by an Accredited Applicator following our written instructions and the surface is maintained regularly using our written maintenance system, as outlined in our warranty document. Spills should still be cleaned up immediately to minimize absorption.
Dry-Treat sealers provide premium protection from common threats such as staining, water and salt damage, efflorescence, freeze-thaw spalling, picture framing, graffiti and mould growth, and make treated surfaces easier to clean and maintain.
STAIN-PROOF Original ™ – the world’s leading, permanent, impregnating, breathable sealer developed by Dry-Treat: Unique impregnating sealer technology.
Specially engineered molecules penetrate much deeper, and bond permanently inside the sealed material.
- Lasts many times longer than other sealers and provides unparalleled protection.
- Permanent sealer designed for indoor or outdoor use.
- Protects against water and oil-based staining.
- Repels graffiti.
- Protects from salt attack and freeze thaw damage.
- Ideal as a wall, counter-top, façade or floor sealer.
- Engineered for sealing natural stone, paving, tiles, grout and concrete.
- Sealed areas keep their original appearance, become easier to clean.
- No special cleaners are required. Standard non-acidic cleaning chemicals will not harm the sealer.
- STAIN-PROOF Originalâ„¢ even stands up to commercial cleaning techniques such as high-pressure hosing.
- Maintains slip resistance of the surface.
- Suitable for homes and large-scale commercial applications.
- Written 15-year performance warranty is available when STAIN-PROOF Originalâ„¢ is applied by a Dry-Treat Accredited Applicator.
- STAIN-PROOF Originalâ„¢ has proven its worth in homes and iconic buildings, malls and monuments all over the world.
Upholstery cleaning often gets overlooked. Upholstery fabrics come into more contact with our bodies than carpets do. They can quickly become dirty from perspiration, grease from hair and hand cosmetics. As upholstery is one of the most expensive items you’ll purchase for your home, we feel it’s also important to make sure you use a professional upholstery cleaning service.
SACCAS offer experienced upholstery cleaning for the whole of Cornwall.
Fabrics require a much more delicate approach to cleaning than carpets.
Finding professional sofa cleaning in Cornwall can be hard over the internet. This is because upholstery cleaning requires different tools, equipment and products than what might be used on carpets.
There are also many hidden dangers if cleaning is not undertaken properly and having the right knowledge is vital. We are experts in high-end fabric cleaning. You can be safe in the knowledge your fabrics are being expertly and skilfully cleaned by us. Using our experience and knowledge were able to undertake work turned down by many.
If you have any further questions or require any more information, do not hesitate to get in touch on the contact details provided. We are proud to be registered and fully verified here on the Cornish Traders platform along with other local, reliable and hard working Cornwall based trades and businesses. Please take a minute to have a look through our image gallery at some of the recent work completed and some of our 5 star reviews to match. We look forward to hearing from you soon.

John Pedlar
Superb finish – Excellent Service, Thank you Steve & Jeremy
David Yardley
Amazing, professional service. My carpets look like new again. Thanks
Cornish Cliff Soaring (Pat)
Met Steve today what a pleasant guy he sorted my issue out with my carpet. Looks like new again. Thanks Steve great job. Pat